Pacesetter Claims Service partners with OnSeen and HOVER to Revolutionize the Claims Adjustment Process in the New COVID-19 Economy
COLUMBUS, Ohio, April 15, 2020 /PRNewswire/ — Pacesetter Claims Service,OnSeen, Inc. and HOVER announced today the launch of the LiveClaims Solution that will become the foundation of Pacesetter’s new and streamlined field adjustment workflow. LiveClaims virtually connects all parties involved in the claim adjustment workflow in real-time through an affordable, easy-to-use, mobile-web platform. LiveClaims enhances the policyholder experience by providing a personalized portal for each policyholder where they can: (1) monitor the status and details of their claim, (2) view a detailed HOVER property data package, which is auto-generated from pictures taken from the adjuster’s phone, (3) track the adjuster’s location and arrival time when they are en route for the scheduled adjustment appointment; (4) receive automatic claims status notifications throughout the adjustment process, and (5) participate and assist with their claims process by uploading photos, notes and related docs.
Pacesetter Claims Service has been a leading provider of catastrophic and daily property claims adjusting services since 1997. The success of our business has been developed by understanding and satisfying our clients one claim at a time. Our fundamental values stabilize the foundation of our organization. We value long-term partnerships with adjusters, insurance carriers, and other industry networks. Our roots in this industry have allowed us to build an experienced, trusted and reliable claims operation. Top insurance companies around the nation recognize Pacesetter Claims Service as a leader in the independent adjusting field. They depend on our expert team of managers and adjusters to handle their needs.
Founded in Columbus, Ohio, in 2017, OnSeen, Inc provides mobile workforce management software for the insurance, healthcare and government markets. The OnSeen family of services, including LiveClaims, LiveCare and LiveGov are focused on helping organizations manage their remote people, places, and things. OnSeen is a veteran-friendly company.
HOVER transforms smartphone photos of any property into interactive 3D models, providing accurate measurements, estimates and design capabilities. HOVER’s technology allows insurance carriers to reduce cycle times and improve policyholder satisfaction. By building the world’s most comprehensive physical property data set, HOVER is disrupting both the claims and home improvement industries.
- Contact: Mike Lanese, OnSeen
- Email: [email protected]