for Couriers and Delivery Companies

LiveTrans is an end-to-end transportation management solution for local or regional courier, delivery and transportation companies

PROBLEM

Lack of Real-Time Visibility to Shipment’s Status and Difficulty for the Parties Involved in the Shipment to Connect, Coordinate and Communicate

Shipment delivery is an important process for both the Shipper and Receiver. Unfortunately, there are many, disconnected participants involved in the shipment process (shipper, driver, dispatcher and receiver), resulting in a lack of real-time visibility of the Shipment’s status and current location and an inefficient process.

The Result
Shipment process inefficiency, high delivery costs, and uninformed and frustrated shippers and receivers

The LiveTrans Solution Manages the End-To-End Transportation Workflow from Shipment Scheduling to Pick-Up through Shipment Delivery.

The LiveTrans Solution connects all parties involved in the shipment through an integrated set of modules, including:

1) Dispatcher Admin Console and Dashboard
2) Shipper App
3) Driver App
4) Receiver Portal

These configurable modules are tightly integrated to efficiently and effectively manage the Shipment Delivery workflow from beginning to end.

The Result
Increased driver productivity, lower delivery expense, reduced transit times, increased vehicle utilization and increased Shipper satisfaction and retention

SOLUTION

BENEFITS

Shipper

Improved visibility to shipment delivery status
Reduced delivery charges from carrier
Faster shipment delivery to destination

Driver

Access to their schedule on their mobile device
Reduce wasted miles and time on pickups and deliveries
Maximize the shipments that can be serviced each day

Dispatcher

Improved control & visibility of drivers, vehicles and shipments
Intelligent, automated driver assignment, scheduling & dispatching
Single, real-time map view of all drivers, vehicles & shipments

Receiver

Improved visibility to shipment delivery status
Reduced delivery charges from carrier
Faster shipment delivery time

Shipper App

The Shipper App allows the Shipper to set up their payment and notifications preferences
Once their preferences are setup, they can then use the App to create and send a Shipment Request to the Carrier and generate an e-Bill of Lading .
Once assigned to a Driver, Shipper will receive a Confirmation of their Shipment Request
The Shipper can then track the driver assigned to pickup the shipment through a Live Map view.
Once picked up, the Shipper can track the Shipment Delivery all the way to the destination.
The Shipper will also receive notifications whenever the status of the shipment changes.
Shipment invoicing and payment occurs through the Shipper App.
The Shipper will have access to a variety of metrics and reports through the Shipping App Dashboard.

Dispatch Admin Console & Dashboard

Shipment Requests from the Shipper App are received by the Dispatch Admin Console where the Dispatcher can view a list.
Shipment Requests can be viewed by the Dispatcher in a List or Map View.
The Dispatch Console passes unassigned Shipment Requests to the Scheduler & Route Optimizer.
The Optimizer matches Shipment Request attributes to Driver/Vehicle profiles, including proximity to the Shipment Pickup Location.
The Optimizer returns a list of Drivers/Vehicles to the Dispatch Console, in ranked order based on a match of Shipment attributes to Driver/Vehicle profile and proximity to pick-up location.
The Dispatcher then views and assigns Shipment Requests to the recommended, nearest Driver and Vehicle.
Selected Driver/Vehicle receives a Shipment Request from the Dispatch Admin Console through their Driver App from the Dispatch Module.

Driver App

Driver, through Driver App, receives a Shipment Request when Driver/Vehicle matches the requirements of the Shipment Request and are in close proximity to the Shipment pickup location.
Information received in the Driver App includes the estimated number of fulfillment hours and estimated payout to Driver/Carrier.
Driver can view a schedule of their assigned Shipment Requests including the following details: Pickup & Drop Off Location; and Scheduled Depart, Pick Up, and Delivery Times.
Driver can filter their Schedule by Day, Week or Month.
Driver App routes Driver via the most efficient sequence and route to the pickup, delivery locations.
Driver can update shipment status (en route, picked up, delivered, etc) at each step in the delivery process.

Receiver Portal

The Receiver Portal provides Shipment status and tracking visibility to the recipient of the Shipment.
The Portal is updated each time the status of the Shipment is changed (Assigned,En Route, Picked Up, Delivered).
Notifications will be sent to the Receiver each time the Shipment Status changes.
The Receiver can also use the Portal to track the Shipment in real-time on a Map view.
The Live Map Tracking View will also provide the name and picture of the Driver who is delivering their Shipment.
If the Shipment is delayed, a Notification is sent to the Receiver.