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OnSeen – Demotech Partnership Delivers Critical Claims Management Workflow Technology to Property and Casualty Insurers

OnSeen, Inc. announced today that it has established a multi-faceted partnership program with Demotech Solution Providers, LLC to market and deploy its LiveClaimsSolution to small-to-medium-size P&C insurers. LiveClaims seamlessly connects all parties involved in the claim processing workflow through an affordable, easy-to-use, mobile-web platform that easily integrates with insurers’ current policy and claims management systems. Based on cost and technical complexities, independent, regional and specialty insurers, including those classified as super-regional by Demotech, are operating at a technology deficit to larger competitors with access to state-of-the-art solutions. Consistent with OnSeen’s and Demotech’s value propositions, a principal objective of the Demotech/OnSeen partnership is to “level the playing field” by delivering a functionally robust, affordable claims technology solution priced within the financial reach of insurers of all sizes.


“There are numerous disconnected participants involved in the typical P&C insurer’s claims process ranging from claimants, claims managers, First Notice of Loss call centers, internal claims personnel, independent adjusters, policyholders, agents, reinsurers, and of course, regulators. This situation can result in a mountain of redundant emails, texts, voicemails, administrative effort, and even hard copy forms. These challenges are magnified exponentially during disasters and catastrophes, says Peter H. Foley, Managing Director, Demotech Solution Providers.


“Many insurance companies are dealing with legacy claims adjustment software & processes that create higher than necessary loss adjustment expenses, and in an age of apps, internet connectivity and on demand access, unnecessarily burden claimants, create policyholder dissatisfaction and elongate response times, ” said Joseph Petrelli, CEO, Demotech and a principal of Demotech Solution Providers. “I am excited to partner with OnSeen to facilitate the design, development, marketing and deliveryv of a technology solution that addresses these critical pain points that have plagued consumers and insurers for decades.”


OnSeen’s LiveClaims Solution connects all of the parties involved in the claim through a mobile-web platform that integrates with insurers’ current policy and claims management systems. Its principal objective is to deliver a positive, interactive claims experience for policyholders by: (1) making it easy for them to file their claim, (2) processing their claims faster, and (3) keeping them up to date on their claim status in real time.


“We are excited to partner with Demotech to deliver leading mobile technology solutions to the insurance industry,” said Randy Smith, President of OnSeen. “Demotech has decades of experience and deep knowledge of the insurance industry that will be invaluable in helping us continue to enhance our LiveClaims Solution to meet the current and future needs of insurers of all sizes.”


About OnSeen:


OnSeen is a Mobile Workforce Management (MWM) solution. Its command and control platform for mobile workforces and teams helps organizations coordinate their people, places, and things. The OnSeen mobile team solution connects all the stakeholders involved in a remote field process (e.g. home office management, field staff or contractors, customers, partners). With OnSeen, managers can dispatch, monitor, and task their remote team members, provide real-time status updates to all stakeholders with a vested interest in the process, and facilitate tightly integrated collaboration across their remote teams. OnSeen currently serves the insurance, government, and transportation sectors. The common thread among clients in these verticals is a need for a tool that provides real-time situational awareness, resource allocation, intelligent routing, workforce collaboration and communication for their inherently mobile teams.

About Demotech, Inc:


Demotech, Inc. is a financial analysis firm specializing in evaluating the financial stability of regional and specialty insurers. Since 1985, Demotech has served the insurance industry by assigning accurate, reliable and proven Financial Stability Ratings® (FSRs) for Property & Casualty insurers, public entity pools, and Title underwriters. FSRs are a leading indicator of financial stability, providing an objective baseline of the future solvency of a public entity pool. Demotech’s philosophy is to evaluate insurers based on their area of focus and execution of their business model rather than solely on financial size. Visit http://www.demotech.comfor information.


About Demotech Solution Providers, LLC


Demotech Solution Providers was formed by experienced senior level insurance personnel to bring functional solutions to insurance carriers of all sizes. Their primary focus is actionable products and services to level the playing field.